Vacation Conquered with SafeTrip: Mexico Case Study

July 25, 2023

Introduction: With the summer being in full swing, as with all travel plans, thoughtful preparation is important to have as smooth of an experience as possible. Things like packing, booking flights, and scheduling excursions may be obvious, but there is one more detail that can ultimately save a vacation.

SafeTrip can help with unforeseen circumstances that may pop up while traveling domestically or abroad. For example, many travelers don’t realize their health insurance may not cover expenses outside of their place of residence. Getting sick or injured away from home can be stressful, but SafeTrip helps you handle it. Along with travel insurance that can protect you in the event of delays, cancellations or lost baggage, SafeTrip medical plans provide access to health care and 24/7 emergency response support. Here’s a real-life case study from a SafeTrip consumer.

Situation: An American female traveler became severely ill while on vacation in Mexico City. She had plans to fly from the city to a nearby remote island, but her symptoms were not improving. Understanding that care options could be limited on the remote island, she knew she had to find health care in Mexico City.

Overwhelmed with how to find a doctor quickly in such a large, unfamiliar city, she turned to SafeTrip for help. After calling the Emergency Response Center phone number on her SafeTrip insurance card, she was connected with a Global Care consultant, who quickly found an urgent care clinic nearby. The consultant emailed the clinic address to the member and called the clinic to let staff know a patient was on her way.

Once she arrived at the clinic, she was immediately admitted and seen by a doctor, who ruled out any serious conditions and prescribed 3 medications. The prescription was filled at a pharmacy right around the corner, making it simple for her to pick up the medication.

“I was initially hesitant to go to the doctor because of the potential hassle, but having SafeTrip made a challenging situation a lot easier, and I was so happy with the care I received at the clinic,” she said. “I started feeling better within 12 hours and was able to travel to the island as scheduled for the next leg of our trip.” 

Helping travelers get back on track when their plans take an unexpected turn is exactly what SafeTrip is designed to do.

In conclusion: Her advice when it comes to being prepared for anything? “Get travel insurance! I honestly always recommend SafeTrip to my family, friends and colleagues.” 

Before you travel, consider these tips to better prepare: 

• Consult with your primary care doctor: They can confirm whether you’re healthy for travel
• Ensure your vaccinations are up to date: Check CDC guidelines for required or recommended vaccines for your destination, then schedule appointments 4-6 weeks before your departure
• Keep medications handy: Pack prescriptions and medications in carry-on luggage to keep them safe if checked bags are lost
• Pack a first aid kit: Include pain medication, bandages, sunscreen, bug spray and allergy medicine to handle minor medical issues
• Stay protected: Purchase travel insurance before departure to cover unexpected events while you’re away