Do the good work
For decades, SafeTrip has protected global travelers in some of the world’s most challenging locations, often during times of crisis. We’re particularly skilled in helping volunteers on mission trips to remote and challenging locations, providing all-in-one travel protection for global volunteering with health care, emergency support, and non-medical assistance.
Benefit from our 45+ years of experience
Whatever your mission, our expertise offers backup plans in case you fall ill, are injured, or need to be evacuated in an emergency. SafeTrip ensures that travel changes can be managed with contained costs, preserving your travel dollar for the important work at hand.
SafeTrip coverage options ensure that you have access to high-quality medical care, plus can offer coverage in case of the need to quarantine or exit a country quickly due to a security alert. Benefits may vary by plan selection.
International Travel Medical
Get quality health care when you’re off the beaten path—and anywhere else your travels take you.
International Travel Medical Plus
Ensuring volunteers have plans in place for unexpected travel changes plus access to medical care.
Make a world of difference knowing that your travel changes and baggage delays or losses are planned for.
See what’s included
The right plan for your group depends on your destination and planned activities. in addition to coverage for unforeseen circumstances, we offer 24/7 connection to help through our Emergency Response Center.
Transfer to quality care, ASAP
Natural disaster evacuation
Expert-made exit plans
Learn more about where you’re headed
Be ready with worst-case scenarios
Baggage delay or loss
Replace essentials, even in remote spots or help in accessing essential items
Bringing family members together
Frequently asked questions
See answers to the most-asked questions by volunteer groups.
SafeTrip travel protection includes three plan options. International Travel Medical Plus is an all-around protection package including health care and cancellation. International Travel Medical provides health care coverage including evacuation, while our U.S.-only Travel Protection plan gives you coverage if your trip is interrupted, delayed or cancelled.
Make one call any time, day or night to our Emergency Response Center to connect with a team of specialists, and get multilingual support, with access to a global network of medical professionals.
For emergency assistance, call us at +1.800.527.0218 or at +1.410.453.6330 when you are abroad. You can also email us at [email protected].
When traveling internationally, you can purchase SafeTrip travel protection when visiting any country other than: Afghanistan, Antarctica, Cuba, Iran, Iraq, Libya, North Korea, Somalia, South Sudan, Sudan, and Syria. In addition to the excluded countries noted above, security evacuations are not a covered benefit in the following countries due to the current security situation and presence of an evacuation order: Afghanistan, Azerbaijan (Nagorno-Karabakh region, Aran, Skehi-Zagatala, Ganga-Gazakh, and Kalbajar-Lachin regions), Central African Republic, Chad, Cuba, Eritrea, Ethiopia (Tigray region only), Guyana, Haiti, India (Kashmir region only), Iraq, Iran, Libya, Mozambique, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, The Gambia, Ukraine, Venezuela, Western Sahara, and Yemen.
Residents of the following countries are excluded from buying a SafeTrip plan: Afghanistan, Antarctica, Cayman Islands, Cuba, Iran, Iraq, Ghana, Libya, Mali, Niger, Nigeria, North Korea, Somalia, South Sudan, Sudan, and Syria.
All products and services are available where permitted or not prohibited by applicable laws, which laws may change from time and time. As such, the excluded countries list may change from time to time and without notice.
Yes. COVID-19 is treated the same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness – including deaths caused by sickness. Depending on the Plan Design, this can include – but is not necessarily limited to – the following (including the sub-benefits of many of these):
- Accident and Sickness
- Medical Expense
- Emergency Medical Evacuation/ Medical Repatriation/ Return of Remains.
It is important that UnitedHealthcare Global is notified as soon as possible. Our Emergency Response Center professionals will monitor your care and work through the complex details of foreign hospitalizations on your behalf. Our staff will immediately speak with your treating doctor to assess your condition, your treatment plans, and whether or not a medical evacuation is necessary. At your request, we will update your family, employer and personal physician as appropriate, as well as coordinate all travel medical insurance verifications and admission details, leaving you to focus on getting better.
This is the perfect example of why SafeTrip is so essential: in case of inadequate local health care, our Emergency Response Center will coordinate proper medical transfer to the nearest UnitedHealthcare Global-vetted facility, where we will continue to monitor your case until you are returned home or have received final treatment.
Evacuations are complex and typically involve:
- Evaluation of the transport requirements (such as oxygen requirements, healthcare specialists, special equipment, altitude specifications, etc.)
- Discharge administration
- Admission into a new facility
- Identifying qualified aeromedical escorts and air ambulances
- Coordinating ground transportation on both ends of the evacuation
- Immigration and flight clearances
- Assistance with family travel arrangements
We are here for you with non-insurance travel assistance services, even if you’re facing a non-medical challenge. You can call our Emergency Response Center to assist with lost or stolen passports, legal referrals, translation services, emergency transfer of funds and a host of other non-medical problems.
UnitedHealthcare Global also provides travel and medical assistance through our 24/7 Emergency Response Center. Contact us via the phone +1.410.453.6330 (International), +1.800.527.0218 (toll free) or email us at [email protected]