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Travel Tips & Information Travel insurance Get Medical Care Anywhere: How Virtual Visits Can Save Your Vacation
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Get Medical Care Anywhere: How Virtual Visits Can Save Your Vacation

August 21, 2024

A health issue is the last thing you want to deal with on a trip, whether you picked up a bug on the flight or ate something that threw your system for a loop. When you’re away from home, it’s hard to know how to find non-emergency care if you don’t speak the local language, plus different countries have different ways to pay for medical attention. These are just a couple reasons why getting an international travel medical plan is a smart move. With coverage like SafeTrip International Travel Medical insurance, you can see a doctor, wherever you are, through Virtual Visits.

Virtual Visits: Quality care, anywhere

Virtual Visits are like getting a house call from a doctor who speaks your language and is expert in on-the-go care, no matter where you are in the world. Since it’s fully virtual, it’s super-convenient: You can get a doctor’s advice and prescription if needed, without leaving your hotel or home rental, and without interrupting your itinerary to get to an out-of-the-way clinic or hospital. The added bonus: You’re avoiding a waiting room full of other people and can protect your fellow travelers from catching another person's bug.

Check your plan for a virtual check-in

When you’re shopping for travel medical insurance for an upcoming vacation, there are many factors to consider: What the plan covers, how it works, what cancellation and delay benefits and what medical benefits are included. With both SafeTrip International Travel Medical and International Travel Medical Plus plans, you’ll get the bonus of Virtual Visits, providing personalized, on-the-road care from doctors. These appointments can help with issues such as the flu, sinus infections, sore throats, allergies and more. So no matter what day it is or what time zone you’re in, you’ll be able to access quality care, quickly.

Around the world virtual care

Visiting a local doctor when you’re traveling abroad has its own challenges, whether it’s finding the right medical care for your situation, or feeling assured that the person you’re seeing is an experienced, fully credentialed care provider. Since Virtual Visits are available from anywhere, all you need is an internet connection to access confidential, reputable care. With a SafeTrip plan, all you need to do is:

  1. Download the Global Telecare app on a device you’re bringing along on your trip
  2. Sign up by filling in your specific information, then click “Continue”
  3. Enter your full policy ID from your SafeTrip ID card to create a password-protected account
  4. Use the follow-up email activation link to find a doctor and make an appointment

The best scenario in a less-than-ideal situation

While being sick on vacation can alter your plans, with the right care, many non-emergency situations can be addressed so you can continue to enjoy your trip. By using Virtual Visits, you get a doctor’s attention while resting at your hotel or rental property. Since you don’t need to travel to or deal with long waits at a hospital or clinic, your itinerary doesn’t have to be disrupted — Virtual Visits can be scheduled 24/7, entirely at your convenience.

Ready to learn more? Find out all the benefits of SafeTrip travel insurance plans and get a quote for coverage that’s specifically tailored to your next adventure overseas.

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© 2026 United HealthCare Services, Inc.

This website contains highlights of the plans, which include travel insurance coverages underwritten by Centurion Casualty Company or H&W Indemnity SPC for and on behalf of Global Solutions SP. The plans also contain non-insurance Travel Assistance Services provided by United Healthcare Services Inc., or its applicable affiliate operating as UnitedHealthcare Global. Claims administration services are provided by Co-Ordinated Benefit Plans, Inc. Coverages may vary under applicable law and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. UnitedHealthcare Global does not guarantee clinical outcomes. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact the UnitedHealthcare Global SafeTrip Team via email at [email protected] or via phone at +410.453.6380 or +1.800.732.5309.

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