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Travel Tips & Information Travel health Virtual Visits and how to access them

Virtual Visits and how to access them

September 23, 2022

When you don’t feel well, getting to the doctor’s office can be a challenge. With Virtual Visits, you can talk to a doctor whenever, wherever, and at a time that’s convenient for you, without the hassle or risk of leaving home. Doctors can diagnose and treat a wide range of non-emergency medical conditions, such as colds and rashes, 24-hours-a-day, 7-days-a-week.

What are Virtual Visits?

Think of Virtual Visits as a doctor’s house call, done by phone or video. You can schedule your visit 24/7, getting care without delay from a trusted, knowledgeable doctor, providing clinical advice for common conditions like the flu, sinus infections, sore throats, allergies and more.

teladoc app screen

Why choose a Virtual Visit?

Visiting a local doctor when traveling abroad has its own special challenges, whether it’s finding the right kind of care or feeling confident in the services they provide.

By using Virtual Visits, you can access care for non-emergency situations. Doctors will provide personalized care; in addition, you avoid the potential of exposing yourself to other sick people in-office or in-transit, adding safety and protecting the health of you.

No more waiting rooms or inconvenient appointment times. Virtual Visit doctors are available throughout the day and week to diagnose non-emergency medical conditions.

How to access Virtual Visits?

  1. Download the Global Telecare app here. 
  2. Sign up by completing the fields required and hit continue.
  3. You will be asked to enter your unique policy ID and set up a password. 
  4. Once set up, you will receive your activation link via email. 
  5. Activate your account and get started by logging in and searching for a doctor.


Note: Please note that Virtual Visits are only available for our International Travel Medical Plus and International Travel Medical products. 

Proper functionality of the online and mobile applications and tools is dependent upon appropriate connectivity and features of the device, potentially including international calling, camera and certain other capabilities.

 

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This website contains highlights of the plans, which include travel insurance coverages underwritten by Centurion Casualty Company or H&W Indemnity SPC for and on behalf of Global Solutions SP. The plans also contain non-insurance Travel Assistance Services provided by United Healthcare Services Inc., or it’s applicable affiliate operating as United Healthcare Global. Claims Administration is provided by Co-Ordinated Benefit Plans, Inc.. Coverages may vary under applicable law and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact the UnitedHealthcare Global SafeTrip Team via email at [email protected] or via phone at +410.453.6380 or +1.800.732.5309.