SafeTrip travel protection includes three plan options:

• International Travel Medical Plus is an all-around protection package including travel medical insurance and travel protection (including trip cancellation).
• International Travel Medical provides travel medical coverage including evacuation.
• Travel Protection plan gives you coverage if your trip is interrupted, delayed or cancelled in the U.S.

Our International Travel Medical plan allows you access to the UnitedHealthcare Global network of providers up to a certain dollar amount.  

Choose the International Travel Medical Plus coverage, and the dollar amount covered increases, as well as access to additional travel protection benefits. You have a choice between 3 plan levels for both of our products that include medical expense coverage.  

The International Travel Medical Plus plan focuses on coverages in the event your trip is cancelled or interrupted, but still includes medical expense limits ranging from $50,000 to $150,000.  

Our International Travel Medical plan is geared towards the traveler wanting more robust medical coverage for unexpected accidents or sickness and starts at a minimum medical expense limit of $100,000 and allows for a maximum of $1,000,000.  

For either product, by selecting the highest level of coverage you can minimize the risk of any out-of-pocket or up-front expenses, even in the case of a serious medical incident.:  

For any further information, email us at safetrip_info@uhcglobal.com or call us at +410.453.6380 or +1.800.732.5309. 

Yes. COVID-19 is treated the same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness – including deaths caused by sickness. Depending on the Plan Design, this can include – but is not necessarily limited to – the following (including the sub-benefits of many of these):

• Accident and Sickness
• Medical Expense
• Emergency Medical Evacuation/ Medical Repatriation/ Return of Remains.

Coverage for quarantine would apply if you have departed on your trip and then learn of an alert/warning, country-specific entry ban or quarantine requirements after you have departed on your trip and is included in the trip interruption benefit of your policy providing your policy includes that benefit. Refer to your full policy document for specific details related to this coverage and/or exclusions.  

It is important that UnitedHealthcare Global is notified as soon as possible. Our Emergency Response Center professionals will monitor your care and work through the complex details of foreign hospitalizations on your behalf. Our staff will speak with your treating doctor to assess your condition, your treatment plans, and whether or not a medical evacuation is necessary. At your request, we will update your family, employer and personal physician as appropriate, as well as coordinate all travel medical insurance verifications and admission details, leaving you to focus on getting better.

Evacuations are complex and typically involve:

• Evaluation of the transport requirements (such as oxygen requirements, healthcare specialists, special equipment, altitude specifications, etc.)
• Discharge administration
• Admission into a new facility
• Identifying qualified aeromedical escorts and air ambulances
• Coordinating ground transportation on both ends of the evacuation
• Immigration and flight clearances
• Assistance with family travel arrangements

We are here for you with non-insurance travel assistance services. You can call our Emergency Response Center to assist with lost or stolen travel documents, passports, legal referrals, translation services and a host of other non-medical problems.

Contact us via the phone +1.410.453.6330 (International), +1.800.527.0218 (toll free) or email us at [email protected]. 

When traveling internationally, you can purchase SafeTrip travel protection when visiting any country other than: Afghanistan, Antarctica, Cuba, Dominican Republic, Iran, Iraq, Libya, Nepal, North Korea, Somalia, South Sudan, Sudan, and Syria.

In addition to the excluded countries noted above, security evacuations are not a covered benefit in the following countries due to the current security situation and presence of an evacuation order: Afghanistan, Azerbaijan (Nagorno-Karabakh region, Aran, Skehi-Zagatala, Ganga-Gazakh, and Kalbajar-Lachin regions), Bangladesh, Belarus, Central African Republic, Chad, Cuba, Democratic Republic of Congo, Eritrea, Ethiopia, Haiti, India (Kashmir region only), Iraq, Iran, Libya, Mozambique, Myanmar, Niger, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen or places the U.S. Department of State has issued a Level 4 Do Not Travel advisory. 

Residents of the following countries are excluded from buying a SafeTrip plan: Afghanistan, Antarctica, Cayman Islands, Cuba, Iran, Iraq, Ghana, Libya, Mali, Niger, Nigeria, North Korea, Somalia, South Sudan, Sudan, and Syria.    

All products and services are available where permitted or not prohibited by applicable laws, which laws may change from time and time. As such, the excluded countries list may change from time to time and without notice. This information is current as of February 28, 2025.