Safetrip Internal Site
MSID:
Partner List Clear Purchase Session Log out
Skip navigation
  • For Partners
  • For more information:
  • call Toll free +1.800.732.5309
  • call International +1.410.453.6380
UnitedHealthcare Global Safetrip
UHG
menu close
  • Insurance
  • Why SafeTrip?
  • Travel tips & information
  • Contact us
  • Make a claim
  • Get your quote
  • Insurance
  • Why SafeTrip?
  • Travel tips & information
  • Contact us
Make a claim
Get your quote
  • For Partners
  • For more information:
  • Toll free +1.800.732.5309
  • International +1.410.453.6380
⁠⁠ Insurance

What travel insurance do I need?

  • Vacation travel

    Learn more
  • Individual business travel

    Learn more
  • Student travel

    Learn more
  • Global volunteering

    Learn more

What insurance plans do you provide?

  • International Travel Medical Plus

    Learn more
  • International Travel Medical

    Learn more
  • Travel Protection

    Learn more

Need help?

If you have any question, give us a quick call or just send an email.

call Toll free +1.800.732.5309
call International +1.410.453.6380
email [email protected]
⁠⁠ Why SafeTrip?
  • Benefits of travel insurance

    Learn more
  • FAQ

    Learn more

Who we are?

  • About UnitedHealthcare Global

    Learn more

Need help?

If you have any question, give us a quick call or just send an email.

call Toll free +1.800.732.5309
call International +1.410.453.6380
email [email protected]
Travel Tips & Information Travel health What is medical assistance?

What is medical assistance?

June 28, 2017

Medical Assistance Services come standard as part of every UnitedHealthcare Global SafeTrip travel protection plan. Simply put, this means having a helpful human being ready to help you by phone 24 hours a day around the globe.

So, what happens when you call?

First, call toll-free or collect using the number on your ID card, or you can send an email message. A coordinator will ask you a few questions and then begin helping you right away. All of these services are available when you need them:

  • A referral to a pre-approved doctor, hospital or dentist so you can get quality care
  • Monitoring of your medical condition with the help of physician advisors, including analysis of the quality of care you are receiving
  • Help with hospital admission and discharge planning
  • Relaying your insurance information and medical records to the local treating physician
  • Getting medications or vaccines to you if not available locally or if they’ve been lost or stolen
  • Updating people you authorize to be informed, such as your family, employer or home physician
  • Making hotel arrangements before or after hospitalization or for ongoing care
  • Replacing corrective lenses or medical devices if they are lost, stolen or broken
Share
twitter facebook linkedin whatsapp mail_outline
Get started with a free quote

Selecting the right plan is quick and easy using our simple form.

Get a quote

You might also like

Travel health | September 23, 2022

Virtual Visits and how to access them

Read more
Travel health | April 26, 2018

What you need to know about traveler’s diarrhea

Read more
Travel health | April 11, 2018

International travel with a medical condition

Read more
UnitedHealthcare Global
UHC Logo
  • call Toll free +1.800.732.5309
  • call International +1.410.453.6380
  • email [email protected]

Legal
  • Cookie Policy
  • Privacy Policy
  • Terms of use
  • Policy Documents
  • Do Not Share My Information
Partners
  • Partner - Contact us

© 2023 United HealthCare Services, Inc.

This website contains highlights of the plans, which include travel insurance coverages underwritten by Centurion Casualty Company or H&W Indemnity SPC for and on behalf of Global Solutions SP. The plans also contain non-insurance Travel Assistance Services provided by United Healthcare Services Inc., or its applicable affiliate operating as UnitedHealthcare Global. Claims administration services are provided by Co-Ordinated Benefit Plans, Inc. Coverages may vary under applicable law and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. UnitedHealthcare Global does not guarantee clinical outcomes. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact the UnitedHealthcare Global SafeTrip Team via email at [email protected] or via phone at +410.453.6380 or +1.800.732.5309.

UnitedHealthcare Global does not guarantee clinical outcomes. UnitedHealthcare Global is not responsible for the content of third-party websites and links to such websites do not imply recommendation, approval or endorsement of that website.