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Get help for lost medication

It happens. You’re traveling overseas, and your prescription medication is lost or stolen. Now what? With a SafeTrip Travel Protection plan, help is available right away. Simply call the toll-free or collect-call number printed on your ID card, or send an email, and an assistance coordinator is there to help.

What happens when you call

  • Through our Medical Assistance Services, which come standard with every plan, we can help you find a local source in more than 100 languages.
  • Or, if the medication is not available locally, we will coordinate the transfer of the medication to you after receiving authorization from your prescribing physician.

It’s a great benefit at no extra charge!

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